HP provides a model name on the front of HP All-in-One computers, but this name or number might not be sufficient to get proper support for your computer. These names or numbers often represent a series of many computers that look similar, but have different options and parts. For example, HP has produced many types of HP Pavilion 23 models in different configurations, such as the HP Pavilion 23-h070 and the HP Pavilion 23-g040xt models.

This document describes how to find the model number (also called the product name) for your HP All-in-One desktop PC. You can use the model number or the product number to download drivers, find helpful documents, or get online support.

If needed, you may also use this document to find the serial number which is always listed near the product number.

For information about model or product number of HP ENVY Curved All-in-One PCs, see HP ENVY Curved All-in-One PCs - Finding the Model Number and Serial Number.